Sean and I had a great time picking out my car and going through the purchasing process. He diligently followed up with me almost every day after I came in. He got the numbers I was looking for with my vehicle and was honest and open during the entire experience. I would recommend Sean, and Taylors Automax to anyone looking for a vehicle. I also had a WONDERFUL experience with the Service Department, they were quick, efficient, and kind. I look forward to working with them in the future. Thank you for your hard work and excellent team it made the car buying experience a positive one :)
Tried to hit the excellent on #1 but couldn't detect any response. We were pressed for time when we decided to get the truck due to a !00 mile return to home and a pending dinner. Cole did everything possible to expedite things and in spite of my failing to have my wife sign the trade-in title we made it home with time to spare. A separate maintenance issue (A/C) arose and when I contacted Cole he had Brian call and arrange a visit next Tuesday. Then the following day Cole called to make sure things were on track.
Everyone at Taylor's Service Max is always welcoming and friendly when I bring my Buick in for service. I've been taking my car to them for three years now. The mechanics do a great job and the service representatives always keep me informed of what needs to be maintained on my car in a very timely manner. They are very trustworthy. When I need a ride to work, the courtesy van is always ready to take and bring me back when my car is ready. It's a bonus that they now offer Saturday service!
Friendly competent service Staff, all around good experience. I was disappointed with the decision to close the show room and cozy waiting area in the original Buick/GMC building. Not only is it an inconvenience to have to walk a block to the new Subaru showroom while waiting for my services to be completed. I have had a good relationship with your Buick GMC dealership at Lithia motors for three years since moving to Great Falls. The staff has always been wonderful taking good care of me. And they continue to do that. However I worry that if you tear down the old building get rid of the beautiful aesthetics and replace it with your ugly Subaru building that I may lose some of that staff that was so good to me. Thank you for the chance for input you have a good day
Hi Sherry, we're happy you found our staff to be so supportive during your experience here at Lithia Buick GMC Of Great Falls! We are always more than happy to assist you if anything else comes up. Take care!
Had my GMC 3500 in for repair 5 times and GMC Tech and GMC Tech from Headquarters cannot figure out the problem/issue. I opened up a case number with GMC HQs #9-5172219774. Truck is still running badly. Service Tech ordered new computer for truck but doesnt know what is causing issues. I have brought it in 5 times for same emission problem. I paid $72K for this truck and this is unacceptable! Had my truck overnight 3 times and i wasnt even provided a loaner. I was some resolution!
Hi Steven, we regret your most recent visit with us was not up to the standards we strive for. Please contact us at (406) 205-3357 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!