Friendly competent service Staff, all around good experience. I was disappointed with the decision to close the show room and cozy waiting area in the original Buick/GMC building. Not only is it an inconvenience to have to walk a block to the new Subaru showroom while waiting for my services to be completed. I have had a good relationship with your Buick GMC dealership at Lithia motors for three years since moving to Great Falls. The staff has always been wonderful taking good care of me. And they continue to do that. However I worry that if you tear down the old building get rid of the beautiful aesthetics and replace it with your ugly Subaru building that I may lose some of that staff that was so good to me. Thank you for the chance for input you have a good day
Hi Sherry, we're happy you found our staff to be so supportive during your experience here at Lithia Buick GMC Of Great Falls! We are always more than happy to assist you if anything else comes up. Take care!
Had my GMC 3500 in for repair 5 times and GMC Tech and GMC Tech from Headquarters cannot figure out the problem/issue. I opened up a case number with GMC HQs #9-5172219774. Truck is still running badly. Service Tech ordered new computer for truck but doesnt know what is causing issues. I have brought it in 5 times for same emission problem. I paid $72K for this truck and this is unacceptable! Had my truck overnight 3 times and i wasnt even provided a loaner. I was some resolution!
Hi Steven, we regret your most recent visit with us was not up to the standards we strive for. Please contact us at (406) 205-3357 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!
As I was traveling from Great Falls to Lewistown, MT, I needed a quick check to replace a bulb in the rear brakelight before leaving town. I was treated with polite and willing help and also asked to have the headlight alignment checked. Both were done quickly and I was on my way safely within less than an hour. Fluids were also checked. Nice!