Had a problem with a new GMC Canyon in terms of getting the vehicle's transfer case to shift out of neutral so the vehicle could be driven after the transfer case had been disengaged for towing. Took the vehicle to Taylor GMC based on dealer response to telephone call for assistance. Problem was solved promptly and the vehicle was tested on the computer for any problems. It turns out that there was nothing wrong with the truck but the manual supplied with the vehicle was poorly written. My customer experience with the dealership was excellent, they even washed the truck before returning it to me.